Scholarly Information Services
| BorrowingAppealing a Decision of the LibraryThe University Librarian is responsible for making decisions in relation to the services delivered by the Library. The Information Infrastructure and Services Rules 2006 from Council confer this authority. In particular, the University Librarian may make decisions in regard to the return of items borrowed, a failure to pay a fine, loss of any items borrowed, damage to items and the conduct of Library users. Penalties may be imposed for infringements. If you are dissatisfied with a decision about a penalty, you may appeal against this decision by making a submission to the University Librarian or his agent or to the Appeals Committee established under the Information Infrastructure and Services Rules 2006. For further information see
How to Appeal a DecisionIf you believe that a penalty has been incorrectly or unfairly imposed you may appeal the decision by discussing your concerns with the relevant Loans Desks supervisor, or by completing and submitting the web based appeals form.  | |||||||||||||||||||||||||||||||||||||||||
