ANU Library services during remote work and study period - Frequently Asked Questions

26 March 2020

Update as at 18 May 2020

The ANU Library is pleased to announce that all five ANU Library Branches will open on 2 June 2020. The Print Repository at Hume and the Archives Reading Room will also be open. ANU Library and Archives staff will be available to answer your questions and provide assistance.

For more information see our announcement


ANU campuses have moved to remote work and study from Thursday 26 March until 27 June 2020.

During this time ANU staff and students can access the JB Chifley Library through swipe card access only.

All other ANU Library buildings will be closed.

The announcement of changes to ANU Library services during this period can be found here.

Will any library buildings be open?

All levels of the JB Chifley Library building are open 24 hours to the ANU community through swipe card access.

All other ANU Library buildings will be closed.

How do I access the Chifley Library?

ANU staff and students can access the Chifley Library through swipe card access. You will need to use your ANU ID to gain access to the building. All levels will be open 24 hours. Make sure you check the Opening Hours page for up-to-date details about any changes to the opening hours (e.g. on public holidays).

This will provide ANU students and staff access to computers, printers, study spaces and lecture recording facilities (including the One Button Recording Studio and recording facilities in Group Study Rooms 4.06 and 4.07).

Please note you will be required to comply with ANU guidelines including social distancing and hygiene.

Security staff will be regularly attending the Library.

Can I borrow books?

You will be able to access and borrow books held in the Chifley Library, including material retrieved from other libraries for collection (see details below).

Can I access books held in another ANU Library location or another library?

You will not be able to access books held in any other Library building or other libraries.

If you are an academic, HDR or honours student with an urgent or essential need to access a physical resource from a closed library branch, please contact Roxanne Missingham with the details of your request. We aim to provide materials within 5 working days, dependent on the complexity of the request. Materials will be made available in the Chifley Library collection shelves (adjacent to the Information Desk), and you will be notified by email when they are ready to borrow.

Please note that all ANU theses have been digitised and many journals and books are available in online versions. These can be found through the catalogue, SuperSearch, A-Z journal list and e-resources & databases.

Bonus+ will be unavailable until 30 June 2020. If you have a BONUS+ book on loan, you can renew it up to six times to extend your loan period.

If you wish to access materials that are not available please contact

What if I have items out on loan?

All ANU Library loans have been extended until 30 June 2020 to ensure that no one is penalised during this period.

Library users can view their loans have been extended via My Library Record.

You can return physical books through the chutes in the JB Chifley library if you wish.

If you have any specific questions, please email

Will I be fined for overdue material?

No. Fines will be waived for overdue material during the university’s remote work and study period.

    What if I can’t find or access a resource I need?

    Please contact us on if you cannot find a resource that you need or have problems accessing resources. Note that you will need to be logged on using your ANU ID and password to access many resources.

    We will endeavour to make the resources you need available or liaise with our suppliers to fix any access issues.

    Many publishers have provided access to additional resources during this period. The Library has developed a list of publishers offering free access which is being frequently updated. Note: to access these resources you will need to log on to the ANU website.

    How can I find online resources?

    ANU Library has extensive resources online to support academics and students. From our website you can find:

    Online resources are also available from:

    • ANU Press – more than 880 scholarly books and journals
    • Open research repository – over 106,000 scholar articles, theses, papers and more; and over 76,000 digitised library and archive items

    How do I use the One Button studio to record material for my course

    The One Button Studio is on level 4 of the JB Chifley Library – you can find information about how to use the studio on our website.

    You can also access lecture recording facilities in Group Study Rooms 4.06 and 4.07.

    How do I get support from the library?

    ANU Library staff are available to support your study and research online.

    You can seek assistance via email or arrange for a consultation via Zoom or other systems.

    Contact the Library with any requests at

    You may find our online resources answer your questions:

    Support for Citing and referencing

    The Library has a series of great guides on citing and referencing to help you. Our online guides include:

    Please watch this website for information about online sessions to help you with referencing.

    You can also ask for assistance by emailing Staff can arrange for online consultations and answer any questions.

    Help for students preparing theses

    The Library has extensive online resources and webinars to support ANU Higher Degree Research candidates to format and produce their thesis: